Uploading errors in Asset Manager

Incident Report for imgix

Resolved

The uploading incident is resolved.

We will follow up with affected customers to restore visibility for previously uploaded assets.

Posted Jan 12, 2026 - 06:47 PST

Monitoring

We have identified the issue and deployed a fix that applies to newly uploaded assets.

We are continuing to investigate a solution to restore visibility for assets uploaded prior to the fix in Asset Manager.

Posted Jan 12, 2026 - 06:37 PST

Investigating

We are investigating an issue where Asset Manager returns errors for uploaded assets. Affected assets can still be served through the Rendering API but will not be visible in Asset Manager.

Customers using the legacy Long Form Video feature may also encounter video delivery errors.

We are investigating this issue.

Posted Jan 12, 2026 - 05:53 PST

This incident affected: Web Administration Tools.